How do I return an item?

ONLINE PURCHASES:   We want you to be fully satisfied with every item that you purchase from - a division of Preston Trading Post. We will normally accept returns on unused items which were not identified as Special Order or Electrical Component at 100% credit or refund (less shipping costs) if returned within 30 days of purchase. Please contact customer service and explain the problem prior to attempting a return. Products should be returned in good condition with original packaging, with all parts, accessories and paperwork.

Special Orders
are products not routinely stocked for sale and are subject to a restocking fee - generally 15% - 25% that will vary with the resource used to obtain the product.

Electrical Components
are not returnable once the box has been opened.

Please contact customer service department at for more information on returning an item. Thank you.